Vernies Home Care is a family-run organisation specialising in Home Care Services. Our Care Manager brings over 25 years of experience in the care sector including management, leadership, care coordination and personal care. This ensures that the care we provide is safe, effective, and shaped by the highest standards of best practice. It also enables us to provide care that truly reflects the values at the heart of our service.
From the very beginning, our focus has been on building meaningful, trusting relationships with the people who we support and those closest to them. We strongly believe that “The Service User’s Voice Matters.” Our care is entirely person-centred which focuses on placing each individual at the centre of every decision. This means recognising their history, wishes, strengths, identity. Our role is to honour these in everything we do.
About Us
Fully Regulated Service
When you choose Vernies Home Care, you’ll receive a fully regulated home care service you can trust. Every aspect of our care provision is independently monitored and regulated by the Care Quality Commission (CQC) in England and the Care Inspectorate Wales (CIW). Unlike many introductory agencies, which are not regulated, we provide a complete home care service, managing your support from start to finish.
BOOK YOUR FREE CONSULTATION
0121-339-5209
Why is being a regulated company important?
Being a regulated care provider means that our services are independently monitored and inspected by authorities such as the Care Quality Commission (CQC) in England
Regulation ensures that we meet high standards of safety, quality, and professionalism. It gives you confidence that:
Your care is delivered safely and reliably
Staff are properly trained and vetted
Care is personalised to your needs
There is accountability for the service you receive
In short, regulation protects both you and your loved ones and guarantees that our care is trustworthy and consistently high-quality.
Birmingham, West Midlands
Based in Birmingham, we are proud to support Older Adults and individuals and families across the city and surrounding areas. Our local knowledge allows us to respond quickly and provide care that reflects the diverse communities we serve. From central Birmingham to neighbouring districts, our team delivers reliable, person-centred care tailored to individual needs, helping people remain safe, supported, and comfortable in their own homes.
Our Values
Transparent - Always being open and honest in our communication
Innovative - Always seeking new and creative ways to solve problems
Respectful - Always treating you with dignity and consideration
Collaborative - Always working together with you to achieve mutual success
Customer-focused - Always putting your needs and satisfaction first
Ethical - Always conducting business with integrity and fairness
Diverse and inclusive - Always valuing and celebrating the unique perspectives and contributions of all individuals
Community-minded - Always giving back and supporting the communities in which we operate
Continuous improvement - always seeking ways to learn, grow, and evolve for the better
Upholding the Highest Standards of Care
We are committed to providing high-quality care services that are accessible, accountable, competent, consistent, respectful, courteous, credible, diverse, equal, reliable, flexible, responsive, secure, and reviewed. We strive to create a safe and supportive environment for all service users, and we continuously work to improve our services to meet their evolving needs.
Accessibility & Openness: Our services are designed to be accessible to all service users, regardless of their physical or mental abilities. We are always open to feedback and suggestions from service users and their families.
Accountability & Competence: Our team members are trained, qualified, and experienced professionals who are accountable for the quality of care they provide. We maintain accurate records of our services, and we regularly evaluate our performance to ensure that we are meeting the highest standards of care.
Integrity & Consistency: We are committed to acting with integrity and consistency in all aspects of our services. We maintain confidentiality, respect privacy, and avoid conflicts of interest. We will also ensure that our services are consistent with best practices and industry standards.
Respect & Courtesy: We treat all service users with respect, dignity, and kindness. We listen to their concerns, values, and preferences, and we work to create a supportive and inclusive environment that promotes their well-being.
Credibility: We are transparent about our services, and we continuously evaluate and improve our performance to ensure that we are meeting the needs of service users and their families.
Diversity & Equality: We recognise and respect the unique needs and experiences of all service users, and we work to create an inclusive environment that values and celebrates diversity. We are committed to promoting diversity and equality in all aspects of our services.
Reliability & Flexibility: We are reliable and flexible in our approach to care. We work to create a care plan that meets the unique needs of each service user, and we adapt
At Vernies Home Care, we are fully committed to delivering care that is safe, effective, and consistently aligned with national guidelines and best practices. Our services are shaped by the principles set out by the Care Quality Commission (CQC), the Department of Health and Social Care, and other relevant regulatory bodies. These standards ensure that every individual we support receives compassionate, person-centred care tailored to their unique needs, preferences, and circumstances.
We continuously monitor and review our care practices to remain fully compliant with evolving policies, including safeguarding, infection control, medication management, and dignity in care. Our carers are carefully selected, fully trained, and regularly updated on essential guidelines through ongoing professional development.
Office Hours
- Mon – Fri
- 09:00 am – 05:00 pm
- Sat – Sun
- Closed